Developing Near-Miss Reporting System
Summary
A multi-pronged research project investigated near-miss reporting systems for roadside responders, examining existing platforms, stakeholder perspectives, and barriers to reporting to develop comprehensive recommendations.
Review
The study addressed a critical safety gap in tracking near-miss incidents for roadside workers like tow truck operators, emergency medical services, and law enforcement. By conducting a systematic review of existing reporting systems, interviewing stakeholders, hosting focus groups, and executing a national survey, the researchers identified significant challenges in capturing near-miss data. Key findings revealed that many responders view near-misses as routine job risks and are hesitant to report due to fears of potential repercussions.
The research produced a comprehensive set of recommendations for developing an effective near-miss reporting system, including creating user-friendly interfaces, ensuring confidentiality, standardizing definitions, integrating advanced technologies, and fostering a positive safety culture. The proposed system aims to transform near-miss reporting from a punitive process to a collaborative learning opportunity that can ultimately reduce workplace risks and save lives.
Key Points
- Nearly 20% of roadside responders experience near-miss incidents weekly
- Confidentiality and non-punitive reporting are critical for system adoption
- Mobile accessibility and quick reporting are essential design considerations